Image may be NSFW.
Clik here to view.
Clik here to view.
Getting to Great: Authenticity in Customer Service
A Facebook friend wrote a status update yesterday that caught my eye. He was ranting about an interaction he had with a customer service rep, saying “Does ‘customer service rep’ mean liar nowadays?...
View Article
Image may be NSFW.
Clik here to view.
Clik here to view.
The Customer Isn’t Always Right: Keeping Customer Conversation Authentic
This post is a collaboration between Eric Sessoms at MyCustomerCloud & Nicole Radziwill. In previous posts [(1) (2) (3)], we focused on authenticity in customer service. Being authentic in customer...
View Article
More Pages to Explore .....
